SHIPPING & DELIVERY

SHIPPING INFORMATION

HQBARCELONA.COM OFFERS GLOBAL SHIPPING AND UPS SERVES AS THE DESIGNATED COURIER FOR INTERNATIONAL ORDERS.

DELIVERY TIMES MAY VARY DEPENDING ON THE DESTINATION AND ARE SUMMARIZED AS FOLLOWS:

SPAIN & PORTUGAL: 3-5 BUSINESS DAYS
REST OF EUROPE: 6-7 BUSINESS DAYS
REST OF THE WORLD: 6-8 BUSINESS DAYS

PLEASE KEEP IN MIND THAT DELIVERY TIMES ARE APPROXIMATIONS. DELAYS CAN OCCUR DUE TO FACTORS LIKE PAYMENT AUTHORIZATION, STOCK AVAILABILITY, AND CUSTOMS PROCESSING. THE SHIPPING COSTS FOR EACH ORDER IS AUTOMATICALLY CALCULATED AND DISPLAYED AT THE TIME OF CONFIRMING THE PURCHASE, ENSURING THAT THE CUSTOMER APPROVES IT BEFORE PROCEEDING WITH PAYMENT.

ORDER TRACKING

ONCE AN ORDER IS DISPATCHED, AN AUTOMATED SHIPPING CONFIRMATION EMAIL WILL BE SENT. IT SHOWS THE TRACKING NUMBER AS WELL AS A DIRECT LINK FOR CHECKING THE STATUS OF THE PARCEL.

DELIVERY OPTIONS

HQ BARCELONA PROVIDES CUSTOMERS WITH THE FLEXIBILITY TO HAVE THEIR ORDERS DELIVERED TO THEIR DESIRED PRIVATE ADDRESS AND THE HQ CLUB IN BARCELONA. THE OPTION IS CHOSEN DURING THE CHECKOUT PROCESS.

DUTIES & TAXES

FOR SHIPMENTS TO COUNTRIES OUTSIDE THE EUROPEAN UNION, ADDITIONAL CUSTOMS TAXES AND FEES MAY BE APPLICABLE. THE RESPONSIBILITY FOR THESE CHARGES, WHICH MAY VARY DEPENDING ON THE DESTINATION COUNTRY, LIES SOLELY WITH THE CUSTOMER AND MUST BE SETTLED AT THE RESPECTIVE CUSTOMS OFFICE.